Finance A Car

Why is my car finance company not acknowledging my payment protection policy?
I took a car out on finance in feb 2007 along with the relevant protection cover. In april 2008 i was dismissed without notice, and since then the finance company have refused acknowledge my payment protection cover and have started legal proceeding!
The protection policy is between you and the policy provider. It’s up to you to claim on that policy. Got nothing to do with the (car) finance company.